|
2026-05-18 – Weekly Customer Service News : Weirdest support call stories shared
|
|
3
|
6
|
May 22, 2026
|
|
Coaching Agents Through Call Monitoring
|
|
2
|
3
|
May 21, 2026
|
|
2026-05-15 – Weekly Customer Service Jobs : Remote roles in customer service
|
|
2
|
5
|
May 21, 2026
|
|
Improving Response Times with New Software
|
|
2
|
7
|
May 19, 2026
|
|
When Customers Paint a Picture
|
|
2
|
4
|
May 19, 2026
|
|
Navigating the Remote Job Market
|
|
2
|
4
|
May 18, 2026
|
|
The Importance of Shadowing Experienced Agents
|
|
5
|
4
|
May 18, 2026
|
|
Resolving Issues with Ticketing Systems
|
|
2
|
5
|
May 17, 2026
|
|
2026-05-11 – Weekly Customer Service News : Handling multiple chats with ease
|
|
3
|
3
|
May 17, 2026
|
|
Enhancing Customer Loyalty Through Personalization
|
|
3
|
5
|
May 16, 2026
|
|
Enhancing Team Performance in Call Centers
|
|
3
|
1
|
May 15, 2026
|
|
Handling multiple chats efficiently
|
|
2
|
1
|
May 14, 2026
|
|
2026-05-08 – Weekly Customer Service Jobs : Remote roles still going strong
|
|
3
|
7
|
May 14, 2026
|
|
When your chat goes hilariously wrong
|
|
3
|
5
|
May 12, 2026
|
|
Learning the ropes with new systems
|
|
2
|
1
|
May 11, 2026
|
|
Rethinking Customer Feedback Channels
|
|
2
|
7
|
May 10, 2026
|
|
The quirks of tracking shipments
|
|
3
|
6
|
May 10, 2026
|
|
2026-05-04 – Weekly Customer Service News : Share your wildest customer story
|
|
2
|
5
|
May 10, 2026
|
|
2026-05-01 – Weekly Customer Service Jobs : Booming demand for technicians and service roles
|
|
3
|
3
|
May 9, 2026
|
|
What's your wildest customer experience
|
|
3
|
7
|
May 8, 2026
|
|
The impact of call center culture
|
|
2
|
1
|
May 7, 2026
|
|
The Rise of AI in Customer Support
|
|
0
|
2
|
May 6, 2026
|
|
Gathering Insight on Recent Feedback Tools
|
|
2
|
2
|
May 6, 2026
|
|
Navigating Difficult Customer Interactions
|
|
3
|
5
|
May 5, 2026
|
|
The mysteries of customer data
|
|
2
|
2
|
May 4, 2026
|
|
Measuring Success in Service Improvement Programs
|
|
2
|
6
|
May 3, 2026
|
|
2026-04-27 – Weekly Customer Service News : Funniest complaint call stories
|
|
2
|
5
|
May 3, 2026
|
|
Enhancing Customer Interactions with AI Tools
|
|
2
|
2
|
May 1, 2026
|
|
Getting the Most from Your CRM
|
|
2
|
5
|
April 30, 2026
|
|
2026-04-24 – Weekly Customer Service Jobs : Remote roles still thriving
|
|
4
|
5
|
April 29, 2026
|